![]() This means that an employee can't do refunds, discounts, or manually open and close the register, or manually add to or pay out from the cash drawer. External LoginĪssign this only to users you trust as this lets an employee log into Lightspeed Retail from any device connected to the internet.Įnable only this, and not the other register permissions, if you want the employee to be able to process only a simple sale. To learn how to setup employee roles, refer to Configuring employee roles. For example, you can give the Associate role only the permission to do basic sales, and create a custom Senior Associate role for your most trusted salesperson, and give them the ability to log in externally, open and close registers, give refunds, change prices, and do other tasks that you want to assign to only a highly trusted employee. Voids: shows voided transactions, and the who, when, where and why the item was voided.Īlthough reports can show you what's already happened in your store, use employee permissions (roles) to be proactive and control who gets to do what.You can click the eye icon to display a line report for John and spot the $100 item that John sold for $30. The cost of the items remains the same, but if John is manually marking down items in the register in the cost/profit/margin columns of the report you'll see that John has a much slimmer margin. For example, if you know that John worked today, and you see in this report that he gave $200 in discounts and other employees gave $50, John is offering far more in discounts than other employees. The areas where an employee could cheat the system is by not making sales, by making sales with discounts, or adjusting the price of an item. Line Employee: Under Grouped Sales Total, the Line Employee report shows the total sales, discounts, and cost by employee.Sales and Payment Balance: lets you check that what's in the system against the payment received and what's showing in your tills and bank deposits.To learn how to generate reports, refer to Generating reports. ![]() We recommend these reports to keep you informed about sales activity. Lightspeed Retail reports let you see what's going on in your store: when sales were made and who made them, discounts given, payments and voids. You've worked hard to get your business online, and we want to help you protect it. ![]()
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